StarStore - Terms of Service & Privacy Policy

Introduction

Welcome to StarStore, a premium Telegram MiniApp marketplace specializing in the secure exchange of Telegram Stars and premium subscription services. These Terms of Service ("Terms") and Privacy Policy ("Policy") constitute a legally binding agreement between you ("User," "you," or "your") and StarStore ("we," "us," "our," or "Company").

Scope of Agreement

By accessing, browsing, or using any part of StarStore's services, including but not limited to our Telegram bot (@TgStarStore_bot), website (starstore.site), or any associated platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy in their entirety.

If you do not agree with any provision of these Terms or our Privacy Policy, you must immediately discontinue use of all StarStore services. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

Age Requirement

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use StarStore services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

Definitions

For the purposes of these Terms and Privacy Policy, the following terms shall have the meanings set forth below:

Telegram Stars

Virtual currency units native to the Telegram messaging platform ecosystem, utilized for purchasing digital goods, services, tipping content creators, and accessing premium features within Telegram bots and mini-applications.

USDT (Tether)

A stablecoin cryptocurrency pegged to the United States Dollar, operating on multiple blockchain networks including TON (The Open Network) and TRON (TRC-20), serving as the primary payment and payout currency on StarStore.

TON (The Open Network)

A decentralized blockchain network integrated with Telegram, providing the infrastructure for secure cryptocurrency transactions, smart contracts, and decentralized applications within the Telegram ecosystem.

Platform

Collectively refers to all StarStore services, including but not limited to the Telegram bot (@TgStarStore_bot), website (starstore.site), mobile applications, APIs, and any other interface through which StarStore services are accessed.

Holding Period

The mandatory 21-day security interval during which sold Telegram Stars are retained before USDT payment is processed and released to the seller's designated wallet address.

Terms of Service

1.1 Service Overview

StarStore operates as an intermediary marketplace facilitating the exchange of Telegram Stars and providing access to Telegram Premium subscriptions. Our platform connects buyers and sellers while ensuring transaction security, regulatory compliance, and user protection.

Core Services Provided

Star Purchase Services: Instant delivery of Telegram Stars to user accounts following successful payment verification
Star Selling Services: Secure conversion of user-owned Telegram Stars to USDT with guaranteed payment processing
Telegram Premium Distribution: Provision of Telegram Premium subscriptions at competitive market rates
Currency Conversion: Real-time exchange rate calculations and transparent pricing mechanisms
Referral Commission System: Automated tracking and payout of referral earnings
24/7 Customer Support: Dedicated assistance through our Telegram bot and support channels

1.2 Service Availability

While we strive to maintain uninterrupted service availability, StarStore does not guarantee continuous, error-free operation. Service interruptions may occur due to:

Scheduled maintenance and system upgrades
Telegram API limitations or disruptions
Blockchain network congestion or technical issues
Force majeure events beyond our reasonable control
Security incidents requiring immediate platform suspension
Regulatory compliance requirements

1.3 Platform Independence

StarStore operates independently from Telegram Messenger Inc. and is not officially affiliated with, endorsed by, or sponsored by Telegram. We are an authorized third-party service provider operating within Telegram's published API guidelines and terms of service.

User Accounts and Registration

2.1 Account Creation

To access StarStore services, users must initiate interaction with our Telegram bot (@TgStarStore_bot). Account registration is automatically processed using your Telegram account credentials and profile information.

Registration Requirements

Active Telegram account in good standing
Age of majority in your jurisdiction (minimum 18 years)
Acceptance of these Terms of Service and Privacy Policy
Valid Telegram username or user ID
Compliance with Telegram's Terms of Service

2.2 Account Security

Users bear exclusive responsibility for maintaining the security and confidentiality of their Telegram account credentials. You agree to:

Secure Access Control: Implement robust password protection and enable two-factor authentication (2FA) on your Telegram account
Unauthorized Access Reporting: Immediately notify StarStore support of any suspected unauthorized access, security breach, or fraudulent activity
Activity Monitoring: Regularly review your transaction history and account activity for suspicious or unauthorized operations
Device Security: Maintain adequate security measures on devices used to access StarStore services
Account Sharing Prohibition: Never share your account credentials or allow third-party access to your StarStore account

Liability for Unauthorized Use

You are fully responsible for all activities conducted through your account, whether authorized by you or not. StarStore shall not be liable for any losses resulting from unauthorized use of your account unless such unauthorized use results directly from our gross negligence or willful misconduct.

Buying Services - Telegram Stars & Premium

3.1 Purchase Packages and Pricing

StarStore offers multiple Telegram Stars packages and Telegram Premium subscription options at competitive market rates. All prices are denominated in United States Dollars (USD) and may be paid using supported cryptocurrencies at the current exchange rate.

Telegram Stars Package	Price (USD)	Unit Cost
15 Stars	$0.35	$0.0233/star
45 Stars	$1.00	$0.0222/star
90 Stars	$2.00	$0.0222/star
225 Stars	$5.00	$0.0222/star
450 Stars	$10.00	$0.0222/star
900 Stars	$20.00	$0.0222/star
2,250 Stars	$50.00	$0.0222/star
4,500 Stars	$100.00	$0.0222/star

Telegram Premium Subscription	Price (USD)	Monthly Cost
3 Months	$12.99	$4.33/month
6 Months	$23.99	$4.00/month
12 Months	$44.99	$3.75/month

3.2 Payment Methods

StarStore accepts the following payment methods for purchasing Telegram Stars and Premium subscriptions:

Accepted Cryptocurrencies

USDT (TON Network): Preferred payment method with instant confirmation
USDT (TRON TRC-20): Alternative network option for USDT transfers
TON Coin: Native cryptocurrency of The Open Network

3.3 Purchase Process

Package Selection: Choose your desired Stars package or Premium subscription through our bot interface
Payment Method Selection: Select your preferred cryptocurrency and network
Payment Submission: Send the exact amount to the provided address within the specified time window
Transaction Verification: Our system automatically monitors and confirms blockchain transactions
Instant Delivery: Stars or Premium subscription is delivered to your Telegram account immediately upon payment confirmation
Receipt Confirmation: Receive transaction receipt and order details via bot notification

Selling Services - Converting Stars to USDT

4.1 Selling Overview

StarStore provides a secure marketplace for users to convert their Telegram Stars into USDT cryptocurrency. Our selling service implements industry-leading security measures, including a mandatory 21-day holding period, to protect all parties and ensure transaction legitimacy.

Key Selling Terms

Minimum Sell Amount: 50 Telegram Stars
Maximum Per Transaction: No upper limit (subject to liquidity)
Exchange Rate: $0.009 per Star (market-dependent)
Holding Period: 21 calendar days from transaction initiation
Payout Currency: USDT (TON Network or TRON TRC-20)
Processing Fee: No additional fees beyond the exchange rate

4.2 The 21-Day Holding Period Explained

The mandatory 21-day holding period is a critical security measure designed to protect users, StarStore, and the integrity of our marketplace. This policy aligns with Telegram's official policies and industry best practices.

Security Rationale

Fraud Prevention: Allows sufficient time to identify and investigate potentially fraudulent transactions, stolen accounts, or unauthorized Star transfers
Telegram Policy Compliance: Mirrors Telegram's own 21-day holding requirement for Stars transactions to ensure platform-wide consistency
Chargeback Protection: Provides adequate time for payment reversals or disputes to surface before funds are released
Account Verification: Enables thorough verification of seller account legitimacy and transaction history
Regulatory Compliance: Satisfies financial regulatory requirements for transaction monitoring and suspicious activity detection

4.3 Selling Process

Initiate Sell Order: Contact @TgStarStore_bot and select the "Sell Stars" option
Specify Amount: Enter the quantity of Stars you wish to sell (minimum 50 Stars)
Rate Confirmation: Review and confirm the current exchange rate of $0.009 per Star and estimated USDT payout
Wallet Address Provision: Provide your USDT wallet address (TON or TRON network)
Wallet Verification: Confirm wallet address accuracy (transactions cannot be reversed)
Star Transfer: Send Stars via Telegram payment to our designated account
Order Tracking: Receive unique order ID and track status throughout the 21-day period
Payment Processing: After 21 days, USDT is sent to your wallet within 24 hours

Critical Wallet Address Guidelines

Accuracy Verification: Triple-check your wallet address before submission. Cryptocurrency transactions are irreversible.
Network Compatibility: Ensure your wallet supports the selected network (TON or TRON TRC-20)
Address Format: Provide complete, unmodified wallet addresses without additional characters or spaces

StarStore Liability Limitation: StarStore bears no responsibility for funds sent to incorrect, invalid, or incompatible wallet addresses.

Referral Program Terms

5.1 Program Overview

StarStore's Referral Program enables users to earn USDT commissions by introducing new users to our platform. This mutually beneficial program rewards users for expanding our community while helping newcomers discover our services.

Referral Commission Structure

Commission Rate: $0.50 USDT per qualified referral
Qualification Threshold: Referred user must purchase at least 100 Telegram Stars (cumulative)
Tracking Method: Automatic attribution through unique referral links
Payment Processing: Automatic release upon referral qualification
Minimum Withdrawal: No minimum for USDT withdrawal to TON wallet

5.2 How the Referral Program Works

Obtain Referral Link: Access your unique referral link through the /referral command in @TgStarStore_bot
Share Your Link: Distribute your referral link through social media, messaging, or any legal marketing channels
User Registration: New users who click your link are automatically attributed to your referral account
Purchase Tracking: System automatically tracks all purchases made by your referred users
Commission Release: Upon reaching 100 Stars in cumulative purchases, your $0.50 USDT commission unlocks
Withdraw Earnings: Transfer accumulated commissions to your TON wallet at any time

Important Tracking Requirement

Referred users must use the official @TgStarStore_bot for all purchases. Transactions completed through alternative channels will not be tracked for referral commissions.

Payment Terms and Conditions

6.1 Accepted Payment Methods

StarStore exclusively processes payments through blockchain-based cryptocurrencies to ensure security, transparency, and global accessibility.

Supported Cryptocurrencies and Networks

USDT on TON Network: Preferred method with fastest confirmation times
USDT on TRON (TRC-20): Alternative stablecoin option
TON Coin: Native token of The Open Network

6.2 Payment Processing

All cryptocurrency payments are processed through their respective blockchain networks:

Transaction Monitoring: Automated systems monitor blockchain networks for incoming payments
Confirmation Requirements: TON (1 confirmation), TRON (19 confirmations)
Payment Verification: Orders are fulfilled only after required confirmations are received
Exchange Rate Lock: Cryptocurrency exchange rates are locked at order creation

Payment Irreversibility

Blockchain cryptocurrency transactions are irreversible and immutable. Once a payment is sent and confirmed on the blockchain, it cannot be cancelled, reversed, or refunded except through StarStore's explicit refund policy. Users must verify all payment details (amount, address, network) before submitting transactions.

Refund and Cancellation Policy

7.1 General Refund Policy

Due to the instant digital delivery nature of Telegram Stars and Premium subscriptions, StarStore maintains a strict limited refund policy. All sales are generally considered final once delivery is completed.

No Refund Conditions

Refunds will NOT be issued for:

Change of mind after purchase completion
User error in package selection or recipient designation
Third-party service interruptions (Telegram API issues)
Cryptocurrency market value fluctuations post-payment
User dissatisfaction with Telegram's features or services
Incorrect wallet addresses provided for sell orders

7.2 Eligible Refund Circumstances

Refundable Situations

Non-Delivery: Stars or Premium not delivered within 24 hours despite confirmed payment
System Error: Technical malfunction resulting in incorrect quantity delivered
Duplicate Payment: Accidental double payment for the same order
Overcharge: Amount charged exceeds the displayed price at order time
Service Interruption: Platform-wide outage preventing order fulfillment

7.3 Refund Request Process

Contact Support: Message @TgStarStore_bot with "Refund Request" in the subject
Provide Documentation: Submit order ID, transaction hash, payment proof, and detailed explanation
Investigation Period: Allow 3-5 business days for thorough investigation
Decision Notification: Receive approval or denial with detailed reasoning
Refund Processing: If approved, refund processed within 7 business days

Monthly Refund Limit

Users may request a maximum of one (1) refund per calendar month. This limitation prevents abuse while accommodating legitimate errors.

Security Measures and Fraud Prevention

8.1 Platform Security Infrastructure

StarStore implements comprehensive security measures to protect user data, funds, and transactions:

Security Technologies Deployed

End-to-End Encryption: All sensitive data encrypted using AES-256 encryption
Secure Socket Layer (SSL/TLS): 256-bit SSL certificates for all web traffic
Cold Storage: Majority of cryptocurrency funds stored in offline cold wallets
Multi-Signature Wallets: Critical transactions require multiple authorization signatures
DDoS Protection: Enterprise-grade protection against distributed denial of service attacks
Regular Security Audits: Quarterly third-party security assessments and penetration testing

8.2 Fraud Detection Systems

Our advanced fraud prevention system monitors transactions for suspicious patterns:

Velocity checks for unusual transaction frequency
Pattern recognition algorithms identifying fraudulent behavior
IP address and device fingerprinting
Behavior analysis and anomaly detection
Machine learning models predicting fraudulent activity

8.3 User Security Responsibilities

User Security Obligations

Enable two-factor authentication (2FA) on Telegram accounts
Use strong, unique passwords for Telegram and associated email accounts
Never share account credentials or session information
Verify all transaction details before confirmation
Immediately report suspicious activity or unauthorized access
Keep devices and software updated with latest security patches
Avoid accessing StarStore from public/unsecured WiFi networks

Privacy Policy

9.1 Privacy Commitment

StarStore is committed to protecting the privacy and personal information of all users. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal data in compliance with applicable data protection laws including GDPR, CCPA, and international privacy regulations.

Core Privacy Principles

Transparency: Clear communication about data practices
Data Minimization: Collecting only necessary information
Purpose Limitation: Using data only for stated purposes
Security: Implementing robust protection measures
User Control: Providing access and control over personal data
Accountability: Taking responsibility for data protection

Data Collection Practices

10.1 Information We Collect

StarStore collects various types of information to provide, maintain, and improve our services:

Account Information:

Telegram User ID (unique identifier)
Telegram username (if publicly available)
Account creation date and time
Profile language preferences

Transaction Data:

Purchase and sale order details
Transaction amounts and timestamps
Cryptocurrency wallet addresses
Blockchain transaction hashes
Payment method selections
Order status and fulfillment records

Technical Data:

IP addresses and geolocation data
Device information (type, operating system)
Browser type and version
Access times and session duration

Data Usage and Processing

11.1 How We Use Your Information

StarStore processes personal data for the following legitimate business purposes:

Service Provision

Process purchase and sale transactions
Deliver Telegram Stars and Premium subscriptions
Manage user accounts and preferences
Process cryptocurrency payments and payouts
Track referral relationships and commissions
Provide customer support and resolve issues

Security and Fraud Prevention

Verify user identity and prevent fraud
Monitor transactions for suspicious activity
Enforce 21-day holding period security measures
Detect and prevent unauthorized access
Comply with anti-money laundering (AML) regulations

Data Protection and Retention

12.1 Data Security Measures

StarStore implements comprehensive security measures to protect personal information:

Data Category	Retention Period	Rationale
Account Information	Duration of account + 3 years	Service provision, legal compliance
Transaction Records	7 years from transaction	Financial regulations, dispute resolution
Support Communications	3 years from last contact	Customer service, quality improvement
Technical Logs	90 days	Security monitoring, troubleshooting

User Rights and Data Control

13.1 Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access

Request copies of your personal data and information about how it's processed. We provide this information within 30 days of verified requests.

Right to Rectification

Correct inaccurate or incomplete personal information. Contact support to update your data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements and legitimate business interests.

13.2 Exercising Your Rights

Submit Request: Contact @TgStarStore_bot or email our data protection officer
Identity Verification: Provide information to verify your identity
Specify Request: Clearly state which right(s) you wish to exercise
Processing Time: We respond within 30 days (45 days for complex requests)

Acceptable Use Policy

14.1 Permitted Uses

StarStore services may be used exclusively for lawful purposes in compliance with these Terms. Permitted activities include:

Purchasing Telegram Stars for personal use or gifting
Selling legitimately acquired Telegram Stars
Subscribing to Telegram Premium for personal accounts
Participating in the referral program through honest promotion
Contacting customer support for legitimate service inquiries

Prohibited Activities

15.1 Absolute Prohibitions

The following activities are strictly prohibited and constitute material breaches of these Terms:

Fraudulent Activities

Using stolen payment credentials or cryptocurrency
Conducting transactions with stolen or compromised Telegram accounts
Creating multiple accounts to circumvent restrictions or abuse promotions
Providing false information during registration or transactions
Manipulating the referral system through fake accounts or collusion
Selling Stars obtained through fraudulent means

Technical Abuse

Attempting to hack, breach, or compromise platform security
Using bots, scripts, or automated tools without authorization
Reverse engineering, decompiling, or disassembling platform code
Exploiting vulnerabilities for personal gain or to harm others
Introducing viruses, malware, or malicious code

Intellectual Property Rights

16.1 StarStore Ownership

All intellectual property rights in the StarStore platform, including but not limited to trademarks, logos, service marks, trade names, website design, software code, algorithms, databases, and content, are owned exclusively by StarStore or our licensors.

16.2 Limited License to Users

Subject to these Terms, StarStore grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial purposes.

Disclaimer of Warranties and Limitation of Liability

17.1 Service Disclaimer

AS-IS BASIS: StarStore services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties.

17.2 Limitation of Liability

Maximum Liability Cap

To the maximum extent permitted by applicable law, StarStore's total liability for all claims arising from or related to these Terms or use of our services shall not exceed the total amount you paid to StarStore in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

17.3 Exclusion of Consequential Damages

Under no circumstances shall StarStore be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Dispute Resolution and Arbitration

18.1 Informal Resolution

Before initiating formal dispute resolution procedures, users must first attempt to resolve disputes informally by contacting StarStore customer support. We commit to working in good faith to resolve all user concerns through direct communication.

18.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration rather than in court, except where prohibited by law.

Account Termination and Suspension

19.1 Termination by User

Users may terminate their StarStore account at any time by contacting customer support via @TgStarStore_bot and requesting account closure.

19.2 Termination by StarStore

StarStore reserves the right to suspend or terminate user accounts immediately, with or without notice, for violations of any Terms provision, fraudulent activity, or any conduct we deem harmful to our platform.

Governing Law and Jurisdiction

20.1 Applicable Law

These Terms shall be governed by and construed in accordance with applicable international commercial law principles, without regard to conflict of law provisions.

20.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect.

Policy Modifications and Updates

21.1 Right to Modify

StarStore reserves the right to modify, amend, or update these Terms and Privacy Policy at any time. Changes become effective immediately upon posting unless otherwise specified.

Notification Methods

Updated "Last Modified" date at policy top
In-app notification through bot
Email notification to registered users
Announcement in official Telegram channel

Contact Information and Support

22.1 Customer Support

For assistance with StarStore services, technical issues, or general inquiries:

Primary Support Channel

Telegram Bot: @TgStarStore_bot

Response Time: Within 24 hours during business hours

Availability: 24/7 automated assistance, human support during business hours

Website Support

Official Website: starstore.site

Knowledge Base: starstore.site/knowledge-base/

Effective Date and Version

Last Updated: October 8, 2025

Version: 9.1.27

Effective Date: These Terms are effective as of the Last Updated date and apply to all users accessing StarStore services on or after this date.